Terms of Use
Last updated September 27, 2024
Welcome to Yedi Technologies. Please read on to learn the rules and restrictions that govern your use of our website(s), products, services and applications (collectively, the “Services”). For added clarity, we will occasionally split the Services into two more specific sub-categories: the “B2B Services” which include the use of the Yedi Lock, CleanFlow, CleanSuite, and CleanSense. And our “Consumer Services” which includes using Yedi network restrooms and the Yedi App. If you have any questions, comments, or concerns regarding these terms or the Services, please contact us at:
Email: gdpr@yedi.app
Website Contact Form: Link to Contact Form
Address: 329 11th St NE, Washington DC 20002
These Terms of Use (the “Terms”) are a binding contract between you and YEDI TECHNOLOGIES INC. (“yedi”, “we” and “us”). Your use of the Services in any way means that you agree to all of these Terms, and these Terms will remain in effect while you use the Services. These Terms include the provisions in this document as well as those in the Privacy Policy and Copyright Dispute Policy. Your use of or participation in certain Services may also be subject to additional policies, rules and/or conditions (“Additional Terms”), which are incorporated herein by reference, and you understand and agree that by using or participating in any such Services, you agree to also comply with these Additional Terms.
Please read these Terms carefully. They cover important information about Services provided to you. These Terms include information about future changes to these Terms, limitations of liability, a class action waiver and resolution of disputes by arbitration instead of in court.
PLEASE NOTE THAT YOUR USE OF AND ACCESS TO OUR SERVICES ARE SUBJECT TO THE FOLLOWING TERMS; IF YOU DO NOT AGREE TO ALL OF THE FOLLOWING, YOU MAY NOT USE OR ACCESS THE SERVICES IN ANY MANNER.
ARBITRATION NOTICE AND CLASS ACTION WAIVER: EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE ARBITRATION AGREEMENT SECTION BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND US WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
We are constantly trying to improve our Services, so these Terms may need to change along with our Services. We reserve the right to change the Terms at any time, but if we do, we will place a notice on our site located www.yedi.app/, send you an email, and/or notify you by some other means.
If you don’t agree with the new Terms, you are free to reject them; unfortunately, that means you will no longer be able to use the Services. If you use the Services in any way after a change to the Terms is effective, that means you agree to all of the changes. Except for changes by us as described here, no other amendment or modification of these Terms will be effective unless in writing and signed by both you and us.
What about my privacy?
Yedi takes the privacy of its users very seriously. For the current Yedi Privacy Policy, please click
here.
Children’s Online Privacy Protection Act
The Children’s Online Privacy Protection Act (“COPPA”) requires that website and mobile application service providers obtain parental consent before they knowingly collect personally identifiable information online from children who are under 13 years of age. We do not knowingly collect or solicit personally identifiable information from children under 13 years of age; if you are a child under 13 years of age, please do not attempt to register for or otherwise use the Services or send us any personal information. If we learn we have collected personal information from a child under 13 years of age, we will delete that information as quickly as possible. If you believe that a child under 16 years of age may have provided us personal information, please contact us at www.yedi.app/contact-us and use the field “Privacy & Security”.
What are the basics of using Yedi?
B2B Services
You will be required to sign up for an account, which will require you to select a password and user name (“Username”). You agree to provide us with accurate, complete, and updated registration information about yourself.
You do not have the right to use another person’s name with the intent to impersonate that person. You may not transfer your account to anyone else without our prior written permission. You represent and warrant that you are an individual of legal age to form a binding contract (or if not, you’ve received your parent’s or guardian’s permission to use the Services and have gotten your parent or guardian to agree to these Terms on your behalf). If you’re agreeing to these Terms on behalf of an organization or entity, you represent and warrant that you are authorized to agree to these Terms on that organization’s or entity’s behalf and bind them to these Terms (in which case, the references to “you” and “your” in these Terms, except for in this sentence, refer to that organization or entity).
You will only use the Services in a manner that complies with all laws that apply to you. You represent and warrant that to the extent you are using the Services to work on behalf of an employer or another entity, you have all rights to do this work through the Services. If your use of the Services is prohibited by applicable laws, then you aren’t authorized to use the Services. If your use of the Services is prohibited by your employer or another entity, then you aren’t authorized to use the Services. We can’t and won’t be responsible for your using the Services in a way that breaks the law or policies of another entity.
You will not share your Yedi User ID, account or password with anyone, and you must protect the security of your Yedi User ID, account, password and any other access tools or credentials. You’re responsible for any activity associated with your Yedi User ID and account.
Use of these Services requires Internet access and use of certain Services may require you to accept additional terms.
You understand that by using any of the B2B Services, you may encounter materials displayed or performed or available on or through the Services, including, but not limited to, text, graphics, photos, images and so forth (all of the foregoing, the “Feedback Assets”) that may be deemed offensive or indecent. Nevertheless, you agree to use the Services at your sole risk and that Yedi shall have no liability to you for Feedback Assets that may be submitted by users and highlighted to you while using the Services.
Certain Services may display, include or make available data, information, Feedback Assets, or materials from third parties (“Third Party Materials”) or applications. By using the Services, you acknowledge and agree that Yedi is not responsible for examining or evaluating the Content, accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect of such Third Party Materials or applications. Yedi, its officers, affiliates and subsidiaries do not warrant or endorse and do not assume and will not have any liability or responsibility to you or any other person for any third party Services, Third Party Materials or applications, or for any other materials, products, or services of third parties. Third Party Materials and links to other web sites are provided solely as a convenience to you.
In addition, Services and Third Party Materials that may be accessed, linked to or displayed through the Yedi software are not available in all languages or in all countries. Yedi makes no representation that such Services and Third Party Materials are appropriate or available for use in any particular location. To the extent you choose to use or access such Services or Third Party Materials, you do so at your own initiative and are responsible for compliance with any applicable laws, including but not limited to applicable local laws and privacy and data collection laws. Yedi and its licensors reserve the right to change, suspend, remove, or disable access to any Services at any time without notice. In no event will Yedi be liable for the removal of or disabling of access to any such Services. Yedi may also impose limits on the use of or access to certain Services, in any case and without notice or liability.
What about messaging?
As part of the Services, you may receive communications through the Services, including messages that Yedi sends you (for example, via mobile notification or email). When signing up for the Services, the messaging cadence will be determined by the entity you are working for during that time. Whether you decide to disable notifications or not, in no event will Yedi be liable for the quality of your performance.
Are there restrictions in how I can use the Services?
You represent, warrant, and agree that you will not provide or contribute anything, including any Content (as defined below), to the Services, or otherwise use or interact with the Services, in a manner that:
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infringes or violates the intellectual property rights or any other rights of anyone else (including Yedi);
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violates any law or regulation, including, without limitation, any applicable export control laws, privacy laws or any other purpose not reasonably intended by Yedi;
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is dangerous, harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or otherwise objectionable;
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jeopardizes the security of your Yedi User ID, account or anyone else’s (such as allowing someone else to log in to the Services as you);
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attempts, in any manner, to obtain the password, account, or other security information from any other user;
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violates the security of any computer network, or cracks any passwords or security encryption codes;
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runs Maillist, Listserv, any form of auto-responder or “spam” on the Services, or any processes that run or are activated while you are not logged into the Services, or that otherwise interfere with the proper working of the Services (including by placing an unreasonable load on the Services’ infrastructure);
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“crawls,” “scrapes,” or “spiders” any page, data, or portion of or relating to the Services or Content (through use of manual or automated means);
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copies or stores any significant portion of the Content; or
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decompiles, reverse engineers, or otherwise attempts to obtain the source code or underlying ideas or information of or relating to the Services.
A violation of any of the foregoing is grounds for termination of your right to use or access the Services. Fraudulent submissions will also result in an immediate report to your employer, and termination from using the Services.
Consumer Services
You may be required to sign up for an account, which will require you to select a password and user name (“Username”). You agree to provide us with accurate, complete, and updated registration information about yourself if required. We do not recommend you use your own name as your User ID given the sensitivity of the subject matter. However, we will not be sharing your data with anyone, so, ultimately, the decision is yours to make.
You do not have the right to use another person’s name with the intent to impersonate that person. You may not transfer your account to anyone else without our prior written permission. You represent and warrant that you are an individual of legal age to form a binding contract (or if not, you’ve received your parent’s or guardian’s permission to use the Services and have gotten your parent or guardian to agree to these Terms on your behalf). If you’re agreeing to these Terms on behalf of an organization or entity, you represent and warrant that you are authorized to agree to these Terms on that organization’s or entity’s behalf and bind them to these Terms (in which case, the references to “you” and “your” in these Terms, except for in this sentence, refer to that organization or entity).
You will only use the Services for your own internal, personal use, and only in a manner that complies with all laws that apply to you. You represent and warrant that to the extent you are using the Services to work on behalf of an employer or another entity, you have all rights to do this work through the Services. If your use of the Services is prohibited by applicable laws, then you aren’t authorized to use the Services. If your use of the Services is prohibited by your employer or another entity, then you aren’t authorized to use the Services. We can’t and won’t be responsible for your using the Services in a way that breaks the law or policies of another entity.
You will not share your Yedi User ID, account or password with anyone, and you must protect the security of your Yedi User ID, account, password and any other access tools or credentials. You’re responsible for any activity associated with your Yedi User ID and account.
The Services reference, display, and link to, third party web sites and information located worldwide throughout the Internet, and perform or provide access to third party web services as well as third party extensions. Use of these Services requires Internet access and use of certain Services may require you to accept additional terms.
You understand that by using any of the Services, you may encounter restrooms that may expose you to materials including, but not limited to, text, graphics, data, articles, photos, images, illustrations and so forth (all of the foregoing, the “Content”) that may be deemed offensive, indecent, or objectionable. Content may or may not be identified as having explicit language, and that the results of using a restroom within or outside of the Yedi Network Restroom (the “Restrooms”) may lead you to be exposed to objectionable material. Nevertheless, you agree to use the Services at your sole risk and that Yedi shall have no liability to you for Content that may be found by using the Services.
You may encounter restrooms that are no longer represented accurately in the Yedi app while using the Services. The Restrooms are available through third parties (“Third Party Restrooms”). By using the Services, you acknowledge and agree that Yedi is not responsible for the state of the restroom. Yedi will endeavor to keep the Restrooms in the cleanest and safest conditions possible. However, you enter these Restrooms at your own risk, and you acknowledge that Yedi cannot guarantee that standards are met during every visit.
For visits that do not meet standards, or expose you to objectionable content, we recommend you contact us at risk-and-safety@yedi.app.
In addition, Services and the Restrooms that may be accessed will not display text in all languages or be available in all countries. Yedi makes no representation that such Services and Third Party Materials are appropriate or available for use in any particular location. To the extent you choose to use or access such Services or Third Party Restrooms, you do so at your own initiative and are responsible for compliance with any applicable laws, including but not limited to applicable local laws and privacy and data collection laws. You also agree to leave the Restrooms in a clean state to limit risk to other Service users. Yedi and its licensors reserve the right to change, suspend, remove, or disable access to any Services at any time without notice. In no event will Yedi be liable for the removal of or disabling of access to any such Services. Yedi may also impose limits on the use of or access to certain Services, in any case and without notice or liability.
What about messaging?
As part of the Services, you may receive communications through the Services, including messages that Yedi sends you (for example, via email). When signing up for the Services, you can access instructions via our FAQ on how to stop receiving messages.
Are there restrictions in how I can use the Services?
You represent, warrant, and agree that you will not provide or contribute anything, including any Content (as defined below), to the Services, or otherwise use or interact with the Services, in a manner that:
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is dangerous, harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or otherwise objectionable;
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jeopardizes the security of your Yedi User ID, account or anyone else’s (such as allowing someone else to log in to the Services as you);
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attempts, in any manner, to obtain the password, account, or other security information from any other user;
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violates the security of any computer network, or cracks any passwords or security encryption codes;
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runs Maillist, Listserv, any form of auto-responder or “spam” on the Services, or any processes that run or are activated while you are not logged into the Services, or that otherwise interfere with the proper working of the Services (including by placing an unreasonable load on the Services’ infrastructure);
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“crawls,” “scrapes,” or “spiders” any page, data, or portion of or relating to the Services (through use of manual or automated means);
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copies or stores any significant portion of the application or content related to the Services; or
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decompiles, reverse engineers, or otherwise attempts to obtain the source code or underlying ideas or information of or relating to the Services.
A violation of any of the foregoing is grounds for termination of your right to use or access the Services.
What are my rights in the Services?
Subject to these Terms, we grant each user of the Services a worldwide, non-exclusive, non-sublicensable and non-transferable license solely for purposes of using the Services. Use, reproduction, modification, distribution or storage of any Feedback Assets or content created in the Restrooms for any purpose other than using the Services is expressly prohibited without prior written permission from us. You understand that Yedi owns the Services. You won’t modify, publish, transmit, participate in the transfer or sale of, reproduce (except as expressly provided in this Section), create derivative works based on, or otherwise exploit any of the Services.
What about anything I contribute to the Services – do I have to grant any licenses to The Yedi or to other users?
User Content
Anything you submit, upload, store, or otherwise provide through the Services is your “User Content”. Some User Content may be viewable by our Yedi Network Partners (“Partners”). You are solely responsible for all User Content you contribute to the Services. You represent that all User Content created by you is accurate, complete, up-to-date, and in compliance with all applicable laws, rules and regulations. You agree that you are solely responsible for (and that Yedi has no responsibility to you or any third party for) any User Content that you create or transmit while using the Services and for the consequences of your actions (including any loss or damage which Yedi may suffer) by doing so.
You agree that you will not upload, share, or otherwise provide through the Services any User Content that: (i) infringes any third party's copyrights or other rights (e.g., trademark, privacy rights, etc.); (ii) contains sexually explicit content or pornography; (iii) contains hateful, defamatory, or discriminatory content or incite hatred against any individual or group; (iv) exploits minors; (v) depicts unlawful acts or extreme violence; (vi) depicts animal cruelty or extreme violence towards animals; (vii) that violates any law (viii) depicts non-restroom related content of messes or bodily fluids, (ix) depicts a person in any identifiable manner.
Licenses
In order to display your User Content on the Services and ensure Feedback Assets are transmitted correctly, and accurately, you grant us certain rights in the User Content (see below for more information). Please note that all of the following licenses are subject to our Privacy Policy to the extent they relate to User Content that is also your personally-identifiable information.
For all User Content, you hereby grant Yedi a license to translate, modify (for technical purposes, for example, making sure your content is viewable on a mobile device as well as a computer) and reproduce and otherwise act with respect to such User Content, in each case to enable us to operate the Services, as described in more detail below. This is a license only – your ownership in User Content is not affected.
If you store User Content in your own personal Yedi account, in a manner that is not viewable by any other user except you (a “Personal User Submission”), you grant Yedi the license above, as well as a license to display, perform, and distribute your Personal User Submission for the sole purpose of making that Personal User Submission accessible to you and providing the Services necessary to do so.
You agree that the licenses you grant are royalty-free, perpetual, sublicensable, irrevocable, and worldwide, provided that when you delete your Yedi account, we will stop displaying your User Content (other than Public User Content, which may remain fully available) to other users (if applicable), but you understand and agree that it may not be possible to completely delete that content from Yedi’s records, and that your User Content may remain viewable elsewhere to the extent that they were copied or stored by other users.
Finally, you understand and agree that Yedi, in performing the required technical steps to provide the Services to our users (including you), may need to make changes to your User Content to conform and adapt those User Content to the technical requirements of connection networks, devices, services, or media, and the foregoing licenses include the rights to do so.
Who is responsible for what I see and do while using the Services?
Any restrooms, information, or Content accessed, posted or transmitted through the Services is the sole responsibility of the person from whom such Content originated, and you access information, Content, and Restrooms at your own risk, and we aren’t liable for any unsatisfactory experiences, errors or omissions in that information or Content or for any damages or loss you might suffer in connection with it.
We cannot control and have no duty to take any action regarding how you may interact, interpret and/or use the Restrooms or Content or what actions you may take as a result of having been exposed to the Restrooms or Content, and you hereby release us from all liability for you having interactions with the Restrooms or Content through the Services.
You are responsible for all Content or messes (when using the Restrooms) you contribute, in any manner, while using the Services, and you represent and warrant you have all rights necessary to do so, in the manner in which you contribute it.
The Services may contain links, coupons, or products or services that are not owned or controlled by Yedi. When you access or use third-party products or services, you accept that there are risks in doing so, and that Yedi is not responsible for such risks.
Yedi has no control over, and assumes no responsibility for, the content, accuracy, privacy policies, or practices of or opinions expressed in any third-party Restrooms or by any third party that you interact with through the Services.
In addition, Yedi will not and cannot monitor, verify, censor or edit the content or offerings of any third-party service or location (“Third Party Location”). We encourage you to be aware when you use the Services and to read the terms and conditions and privacy policy of each third-party Restroom provider or service that you visit. By using the Services, you release and hold us harmless from any and all liability arising from your use of any third-party service. Your interactions with organizations and/or individuals found on or through the Services, including payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such organizations and/or individuals.
You should make whatever investigation you feel necessary or appropriate before proceeding with entering any third-party location, or performing any transaction with any of these third parties. You agree that Yedi shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings.
If there is a dispute between participants outside of the Restrooms at a Third Party Location or outside of using the Services, you agree that Yedi is under no obligation to become involved. In the event that you have a dispute with another restroom user, you release Yedi, its directors, officers, employees, agents, and successors from claims, demands, and damages of every kind or nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes and/or our Services.
You shall and hereby do waive California Civil Code Section 1542 or any similar law of any jurisdiction, which says in substance: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.”
Will Yedi ever change the Services?
We’re always trying to improve our Services, so they may change over time. We may suspend or discontinue any part of the Services, or we may introduce new features or impose limits on certain features or restrict access to parts or all of the Services.
We’ll try to give you notice when we make a material change to the Services that would adversely affect you, but this isn’t always practical. We reserve the right to remove any Content from the Services at any time, for any reason (including, but not limited to, if someone alleges you contributed that Content in violation of these Terms), in our sole discretion, and without notice.
Do the Services cost anything?
Gig or Delivery Drivers
The Services are currently offered at a discounted rate, or in some cases free through your platform provider (Uber, Lyft, Amazon, etc). However, we reserve the right to charge for certain or all Services in the future. We will notify you before any Services you are then using begin carrying a fee, and if you wish to continue using such Services, you must pay all applicable fees for such Services.
General Users
The Services are split into two categories: usage of our mobile application, the Yedi App (“Yedi App Usage”), and usage of Yedi Network Restrooms (“Restroom Access”). Yedi App Usage is currently free. However, we reserve the right to charge for certain or all Services in the future. We will notify you before any Services you are then using begin carrying a fee, and if you wish to continue using such Services, you must pay all applicable fees for such Services.
Restroom Access is offered at a rate determined by us and our Partners. Access is granted for a fee (the “Access Fee”), and is currently offered per use. We reserve the right to adjust the Access Fees with our Partners. But we endeavor to keep these fees as low as possible.
How are my fees being used?
We are splitting this fee across several stakeholders to ensure the best experience for you and other users. Part of this fee will be distributed to our Partners to help with general operation of the restroom. A portion of the fee will also be distributed to the Partner’s staff members who are responsible for cleaning the restroom to ensure cleanliness standards are upheld. Finally, Yedi will take a share, a portion of which will be donated to NGOs/NPOs to better our communities.
What if I want to stop using the Services?
You’re free to do that at any time by contacting us here, or deleting your account in-app; please refer to our Privacy Policy, as well as the licenses above, to understand how we treat information you provide to us after you have stopped using our Services.
Yedi is also free to terminate (or suspend access to) your use of the Services or your account for any reason in our discretion, including your breach of these Terms. Yedi has the sole right to decide whether you are in violation of any of the restrictions set forth in these Terms.
Account termination may result in destruction of any Content associated with your account, so keep that in mind before you decide to terminate your account.
If you have deleted your account by mistake, contact us immediately here – we will try to help, but unfortunately, we can’t promise that we can recover or restore anything.
Provisions that, by their nature, should survive termination of these Terms shall survive termination. By way of example, all of the following will survive termination: any obligation you have to indemnify us, any limitations on our liability, any terms regarding ownership or intellectual property rights, and terms regarding disputes between us, including without limitation the arbitration agreement
You acknowledge and agree that the availability of our mobile application is dependent on the third-party stores from which you download the application, e.g., the App Store from Apple or the Android app market from Google (each an “App Store”). Each App Store may have its own terms and conditions to which you must agree before downloading mobile applications from such store, including the specific terms relating to Apple App Store set forth below.
You agree to comply with, and your license to use our application is conditioned upon your compliance with, such App Store terms and conditions. To the extent such other terms and conditions from such App Store are less restrictive than, or otherwise conflict with, the terms and conditions of these Terms of Use, the more restrictive or conflicting terms and conditions in these Terms of Use apply.
I use the Yedi App available via the Apple App Store – should I know anything about that?
These Terms apply to your use of all the Services, including our iOS applications (the “Application”) available via the Apple, Inc. (“Apple”) App Store, but the following additional terms also apply to the Application:
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Both you and Yedi acknowledge that the Terms are concluded between you and Yedi only, and not with Apple, and that Apple is not responsible for the Application or the Content;
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The Application is licensed to you on a limited, non-exclusive, non-transferrable, non-sublicensable basis, solely to be used in connection with the Services for your private, personal, non-commercial use, subject to all the terms and conditions of these Terms as they are applicable to the Services;
You will only use the Application in connection with an Apple device that you own or control;
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You acknowledge and agree that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Application;
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In the event of any failure of the Application to conform to any applicable warranty, including those implied by law, you may notify Apple of such failure; upon notification, Apple’s sole warranty obligation to you will be to refund to you the purchase price, if any, of the Application;
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You acknowledge and agree that Yedi, and not Apple, is responsible for addressing any claims you or any third party may have in relation to the Application;
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You acknowledge and agree that, in the event of any third-party claim that the Application or your possession and use of the Application infringes that third party’s intellectual property rights, Yedi, and not Apple, will be responsible for the investigation, defense, settlement and discharge of any such infringement claim;
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You represent and warrant that you are not located in a country subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties;
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Both you and Yedi acknowledge and agree that, in your use of the Application, you will comply with any applicable third-party terms of agreement which may affect or be affected by such use; and
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Both you and Yedi acknowledge and agree that Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms, and that upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as the third-party beneficiary hereof.
What else do I need to know?
Warranty Disclaimer. Yedi and its licensors, suppliers, partners, parent, subsidiaries or affiliated entities, and each of their respective officers, directors, members, employees, consultants, contract employees, representatives and agents, and each of their respective successors and assigns (Yedi and all such parties together, the “Yedi Parties”) make no representations or warranties concerning the Services, including without limitation regarding any Content or experiences contained in or accessed through the Services, and the Yedi Parties will not be responsible or liable for the smells, retail store experiences, or safety outside of the restroom when accessing the Services or any claims, actions, suits procedures, costs, expenses, damages or liabilities arising out of use of, or in any way related to your participation in, the Services. The Yedi Parties make no representations or warranties regarding suggestions or recommendations of services or products offered or purchased through or in connection with the Services. You may use certain features of the services to provide feedback but we make no representations or warranties and are not liable for any negative experiences that may occur as a result of negligence or actions by third parties.
THE SERVICES AND EXPERIENCES ARE PROVIDED BY YEDI (AND ITS LICENSORS AND SUPPLIERS) ON AN “AS-IS” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
IN PARTICULAR, THE YEDI PARTIES, DO NOT REPRESENT OR WARRANT TO YOU THAT:
(A) YOUR USE OF THE SERVICES WILL MEET YOUR REQUIREMENTS,
(B) YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR FREE FROM ERROR,
(C) YOUR USE OF THE SERVICES WILL NOT COLLIDE WITH STAT OR LOCAL RESTROOM LAWS. WE ASK THAT YOU DO YOUR OWN RESEARCH AND RESPECT ANY LAWS THAT MAY BE IN PLACE BEFORE USING THE SERVICES
(D) THAT DEFECTS IN THE OPERATION OR FUNCTIONALITY OF ANY SOFTWARE OR HARDWARE PROVIDED TO YOU AS PART OF THE SERVICES WILL BE CORRECTED.
ANY MATERIALS USED IN A RESTROOM OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU ACKNOWLEDGE AND AGREE THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PERSONAL ITEMS. YOU FURTHER ACKNOWLEDGE THAT THE YEDI PRODUCTS AND SERVICES ARE NOT INTENDED OR SUITABLE FOR USE IN SITUATIONS OR ENVIRONMENTS WHERE THE FAILURE OR TIME DELAYS OF, OR ERRORS OR INACCURACIES BY THE YEDI PRODUCTS OR SERVICES COULD LEAD TO DEATH, PERSONAL INJURY, OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE. IF YOU ARE IN A SITUATION WHERE A MEDICAL EMERGENCY COULD ARISE, PLEASE CALL AN EMERGENCY NUMBER (911 OR EQUIVALENT IN YOUR REGION).
Limitation of Liability.
TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (INCLUDING, WITHOUT LIMITATION, TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE) SHALL ANY OF THE YEDI PARTIES BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR (A) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING DAMAGES FOR LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF DATA, LOSS OF GOODWILL, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, (B) ANY SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY, (C) ANY AMOUNT, IN THE AGGREGATE, IN EXCESS OF ONE-HUNDRED ($100) DOLLARS OR (D) ANY MATTER BEYOND OUR REASONABLE CONTROL. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL OR CERTAIN OTHER DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSIONS MAY NOT APPLY TO YOU.
Indemnity.
You agree to indemnify and hold the Yedi Parties harmless from and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys’ fees) arising from or in any way related to any claims relating to (a) your use of the Services (including any actions taken by a third party using your account), and (b) your violation of these Terms. In the event of such a claim, suit, or action (“Claim”), we will attempt to provide notice of the Claim to the contact information we have for your account (provided that failure to deliver such notice shall not eliminate or reduce your indemnification obligations hereunder).
Assignment. You may not assign, delegate or transfer these Terms or your rights or obligations hereunder, or your Services account, in any way (by operation of law or otherwise) without Yedi's prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent.
Choice of Law. These Terms are governed by and will be construed under the Federal Arbitration Act, applicable federal law, and the laws of the State of New York, without regard to the conflicts of laws provisions thereof.
Arbitration Agreement. Please read the following ARBITRATION AGREEMENT carefully because it requires you to arbitrate certain disputes and claims with Yedi and limits the manner in which you can seek relief from Yedi. Both you and Yedi acknowledge and agree that for the purposes of any dispute arising out of or relating to the subject matter of these Terms, Yedi's officers, directors, employees and independent contractors (“Personnel”) are third-party beneficiaries of these Terms, and that upon your acceptance of these Terms, Personnel will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as the third-party beneficiary hereof.
(a) Arbitration Rules; Applicability of Arbitration Agreement. The parties shall use their best efforts to settle any dispute, claim, question, or disagreement arising out of or relating to the subject matter of these Terms directly through good-faith negotiations, which shall be a precondition to either party initiating arbitration. If such negotiations do not resolve the dispute, it shall be finally settled by binding arbitration in New York County, New York. The arbitration will proceed in the English language, in accordance with the JAMS Streamlined Arbitration Rules and Procedures (the “Rules”) then in effect, by one commercial arbitrator with substantial experience in resolving intellectual property and commercial contract disputes. The arbitrator shall be selected from the appropriate list of JAMS arbitrators in accordance with such Rules. Judgment upon the award rendered by such arbitrator may be entered in any court of competent jurisdiction.
(b) Costs of Arbitration. The Rules will govern payment of all arbitration fees. Yedi will pay all arbitration fees for claims less than seventy-five thousand ($75,000) dollars. Yedi will not seek its attorneys’ fees and costs in arbitration unless the arbitrator determines that your claim is frivolous.
(c) Small Claims Court; Infringement. Either you or Yedi may assert claims, if they qualify, in small claims court in New York County, New York or any United States county where you live or work. Furthermore, notwithstanding the foregoing obligation to arbitrate disputes, each party shall have the right to pursue injunctive or other equitable relief at any time, from any court of competent jurisdiction, to prevent the actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents or other intellectual property rights.
(d) Waiver of Jury Trial. YOU AND YEDI WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR JURY. You and Yedi are instead choosing to have claims and disputes resolved by arbitration. Arbitration procedures are typically more limited, more efficient, and less costly than rules applicable in court and are subject to very limited review by a court. In any litigation between you and Yedi over whether to vacate or enforce an arbitration award, YOU AND YEDI WAIVE ALL RIGHTS TO A JURY TRIAL, and elect instead to have the dispute be resolved by a judge.
(e) Waiver of Class or Consolidated Actions. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS. CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. If however, this waiver of class or consolidated actions is deemed invalid or unenforceable, neither you nor Yedi is entitled to arbitration; instead all claims and disputes will be resolved in a court as set forth in (g) below.
(f) Opt-out. You have the right to opt out of the provisions of this Section by sending written notice of your decision to opt out to the following address: 329 11th Street NE, Washington DC 20002 postmarked within thirty (30) days of first accepting these Terms. You must include (i) your name and residence address, (ii) the email address and/or telephone number associated with your account, and (iii) a clear statement that you want to opt out of these Terms’ arbitration agreement.
(g) Exclusive Venue. If you send the opt-out notice in (f), and/or in any circumstances where the foregoing arbitration agreement permits either you or Yedi to litigate any dispute arising out of or relating to the subject matter of these Terms in court, then the foregoing arbitration agreement will not apply to either party, and both you and Yedi agree that any judicial proceeding (other than small claims actions) will be brought in the state or federal courts located in, respectively, New York County, New York, or the federal district in which that county falls.
(h) Severability. If the prohibition against class actions and other claims brought on behalf of third parties contained above is found to be unenforceable, then all of the preceding language in this Arbitration Agreement section will be null and void. This arbitration agreement will survive the termination of your relationship with Yedi.
Miscellaneous. You will be responsible for paying, withholding, filing, and reporting all taxes, duties, and other governmental assessments associated with your activity in connection with the Services, provided that Yedi may, in its sole discretion, do any of the foregoing on your behalf or for itself as it sees fit. The failure of either you or us to exercise, in any way, any right herein shall not be deemed a waiver of any further rights hereunder. If any provision of these Terms are found to be unenforceable or invalid, that provision will be limited or eliminated, to the minimum extent necessary, so that these Terms shall otherwise remain in full force and effect and enforceable. You and Yedi agree that these Terms are the complete and exclusive statement of the mutual understanding between you and Yedi, and that these Terms supersede and cancel all previous written and oral agreements, communications and other understandings relating to the subject matter of these Terms. You hereby acknowledge and agree that you are not an employee, agent, partner, or joint venture of Yedi, and you do not have any authority of any kind to bind Yedi in any respect whatsoever.
Except as expressly set forth in the sections above regarding the Apple Application and the arbitration agreement, you and Yedi agree there are no third-party beneficiaries intended under these Terms.