Privacy Policy
WE ARE DOING OUR BEST TO KEEP YOU SAFE
Bathrooms are a sensitive area. While we appreciate a well-maintained bathroom, we do not support companies prioritizing profit over your privacy. Frankly, we don't care what brings you to the restroom. Our primary concern is that you respect the space and always remember that someone is going to need that bathroom after you!
WE DON'T KNOW WHO YOU ARE (UNLESS YOU TELL US)
We think bathroom habits should stay anonymous. Don't you? We don't want to know your name. Use a username!
WE ARE NOT TRACKING OR SHARING YOUR PERSONAL DATA.
What you do in the bathroom is your business. We get rid of all individual data. We only care about when the restroom needs to be cleaned again.
WE DON'T KNOW WHAT YOU'RE DOING...AND WE DON'T WANT TO.
If you have a weird restroom habit, it will stay your secret.
We are on a mission to provide easy access to clean, quality restrooms. The only data we care about is related to aggregate usage. For example, we want to know how many restrooms uses before a cleaning is required.
Overview
A Letter to Our Users,
Welcome to privacy at Yedi. To us, privacy means a using Yedi network restrooms without fear or anxiety. This also means securing your data and making sure your private time is...well, private. Notably, want to assure you that your data will not be misused, misappropriated, or bought and sold in ways you're not aware of.
We care about your privacy and want to be upfront about how we treat your personal data: what we do collect, why we collect it, where it all goes, and for how long. So we wrote this document to explain it to you in the clearest, simplest way we know how.
In addition to this privacy policy, please read our Terms of Service which also applies to your use of the Yedi Platform and Yedi App. It's also where we cover any terms not directly defined in this policy.
One more reminder before you get started. While we will do our best to protect your privacy, unfortunately, real life is not always as glamorous as we hope. So to ensure you are given the privacy you both want and deserve, please:
- Ensure the door is closed when you enter
- Press the button on the handle in addition to any deadbolt there may be
- The LED indicator turns red
We also offer tips to help you limit risk of problems occurring when you're in the restroom. Check out the section “Using the Restroom the Right Way” below for more on that topic.
And as always, if you have any questions or suggestions, give us a shout at support@yedi.app. We're all ears!
Important Definitions
We have a variety of terms that we use to help standardize and clarify our language around privacy, data, and restroom use. Below is a list of each term with a corresponding explanation:
Personal Data means any information that identifies or relates to a particular individual (often referred to as “personally identifiable information” or “PII”). Data that is completely anonymized and cannot be linked with an individual user is NOT considered Personal Data.
Retailers are a group of restroom service providers that help us deliver quality restroom experiences. This group may include:
- Convenience stores, restaurants, cafes, or coffee shops
- Any other brick & mortar shop or store that operates a restroom or set of restrooms that can support one or more user
Cleaning Staff are the group of people responsible for on-the-ground cleaning and upkeep of Yedi Network restrooms. They receive user feedback if a problem is reported in a Yedi restroom.
What personal data do we collect?
When you are using a Yedi Bathroom
| Category of personal data | Example | When we collect this data | Examples of why we collect this data |
|---|---|---|---|
| Anonymous Positional Data | Relative position to key points. NOTE: this data is not stored after you leave the restroom | When you are inside the bathroom |
|
| Device Data | Type of device and operating system used to access the Services | Automatically, when you scan our QR code or use NFC to access our payment portal |
|
When you are using the Yedi App
| Category of personal data | Example | When we collect this data | Examples of why we collect this data |
|---|---|---|---|
| Profile or contact data | Username, Email, Phone number, Account Password | Directly from you when you sign up for our account |
|
| Device Data | Type of device and operating system used to access the Services | Automatically, when you use our mobile or desktop application |
|
| Product Usage Data | How often you use various product features. Inferences drawn from your product usage data, for instance, "Folks love using these keyboard shortcuts!" | Automatically, when you use our mobile or desktop application |
|
When you reach out directly or otherwise choose to give us information
For instance, when you submit a bug report or submit feedback for a restroom, we'll collect the information you share with us to help solve your problem. Specifically, if you submit a restroom problem report we'll automatically collect the IP address to ensure that submissions are not spam (multiple reports from the same device for the same problem).
Under what conditions would we share your personal data?
We never sell your data, and we'll only share it in the following circumstances:
- If needed to meet our legal requirements or safety measures, or to enforce legal rights. See “Why do we collect personal data?” below for more.
- If there's a change in company ownership such as a merger, acquisition, or bankruptcy, your data may be transferred to the new controlling party. Should one of these events occur, we will make reasonable efforts to notify you before your information becomes subject to different privacy and security policies and practices.
Why do we collect personal data?
In general, we collect personal data to provide and improve our product and Services. This includes data to make the Browser work (such as account information) or data to make the Browser better (such as Device or Product Usage Data). We also collect data to make sure we're able to:
- Protect against fraud, or implement additional security measures.
- Correspond with you if you reach out with a bug report, support request, or general inquiry. We may also send you updates, product information, or other marketing communications.
- Meet legal requirements, safety measures, and enforce legal rights. We're required to comply with any legal process, law, or regulation that requests we disclose personal information we've collected, so long as we consider the request reasonable and lawful. This includes:
- Enforcing our agreement terms or resolving disputes.
- Protecting your rights, property, or safety, or that of any party that interacts with our product.
How do we store and protect your data and privacy?
We do our best to protect the Personal Data we collect from any unauthorized parties accessing, using, or sharing it, but it's important to remember that no method of transmitting data over the internet or storing data is 100% secure. We also ask you to help us out with protecting your privacy:
- Make sure the door is closed behind you as you enter
- Make sure you ensure the lock is secured after you've entered the bathroom and the door is closed
- When you are exiting the bathroom, ensure the door closes behind
We will only hold on to Personal Data for as long as you have an account with us or as otherwise necessary to provide you with our Services. We'll will hang on to it for longer if needed to meet our legal requirements discussed above, or if it's anonymized so that it can't be linked to a specific user.
If you are a resident of California, Nevada, or the EU, you may be afforded specific privacy rights and protections related to your personal data. Learn more here.
Are there age limits to who can use the product?
We do not collect or solicit Personal Data about children under 16 years of age; if you are a child under the age of 16, please do not attempt to register for, or otherwise use the Yedi App or send us any Personal Data.
If we learn we have collected Personal Data from a child under 16 years of age, we will delete that information as quickly as possible. If you believe that a child under 16 years of age may have provided Personal Data to us, please contact us at support@yedi.app.
Yedi Restrooms are for everyone. However, we do not recommend children under the age of 16 sign up for the Yedi App and find and use restrooms without express permission from their parent or guardian.
Changes to our Privacy Policy
We may need to change this Privacy Policy from time to time. If we do, we'll let you know by placing a notice on the Yedi App. We may also send you an email.
If you opted not to receive legal notice emails (— we get it), or you haven't given us your email in the first place, the updated policy will still apply. We'll do our best to get these updates in front of you, however, the ball's ultimately in your court to read and understand them. If you continue to use the product we'll assume the updates are okay with you. But please do let us know if you find a bug or something else that we may have missed.